Roobet Privacy Policy — Your Information Is Completely Safe

Welcome to Roobet. This Privacy Policy is a straightforward, transparent document explaining what information we collect about you when you use the Roobet platform, why we collect it, and how it is managed.

This Privacy Policy applies to the roobet-baji.com website, mobile application, and all services associated with Roobet. It takes effect whenever you register, log in, or use any of our platform's services.

Roobet believes your personal data belongs entirely to you. We only use the information necessary to provide our services and ensure security. If you have any questions after reading this policy, don't hesitate to reach out to our support team.

Roobet collects information about you in several ways. Below is a detailed breakdown of the data collected across different categories:

We never collect sensitive personal information — such as religion, political views, or health data. We only retain information that is strictly necessary to provide our services.

Roobet uses your information only for specific, legitimate purposes. No information is ever used beyond its approved purpose. The primary reasons we use your data are outlined below:

• Account Management & Verification: Completing the registration process, verifying your identity, and keeping your account secure.
• Financial transaction processing: Managing deposit acceptance, withdrawal payouts, and bonus distribution smoothly.
• Fraud Prevention & Security: Detecting unusual activity, preventing money laundering, and guarding against cyberattacks.
• Fulfilling legal obligations: Complying with licensing authority guidelines and fulfilling government reporting obligations.
• Service Improvement: Analyzing user experience to further improve the platform.
• Customer Support: Resolving your complaints or issues promptly.
• Responsible Gaming: Monitoring your gaming activity to provide support when needed.

Cookies and similar technologies are used on the Roobet website and app to enhance your browsing experience and ensure platform functionality. The types of cookies used on Roobet:

• Essential Cookies: Maintaining login sessions and storing security tokens — the platform cannot function without these.
• Performance Cookies: Analyzing which pages are most used and where issues occur.
• Preference Cookies: Remembering your language preference, theme, or other settings.
• Analytics Cookies: Collection of anonymised statistics to understand overall usage patterns.

Third-party analytics tools (such as Google Analytics) may be used — however, data collected in such cases is anonymized and cannot be used to identify you directly.

Roobet never sells your personal information. However, in certain specific circumstances, limited data may be shared with trusted partners. Each case is explained in detail below:

• Payment processors: Financial information is shared with bKash, Nagad, or crypto payment gateways only as needed to process transactions.
• Identity Verification Provider: As part of the KYC process, documents may be shared with a licensed verification service provider.
• Law Enforcement: Information may be disclosed in response to a valid court order or legal requirement from a government authority.
• Licensing Authority: Relevant information is provided to regulatory authorities for compliance audits.

In the event of a corporate restructuring or merger, Roobet may transfer user data to the new entity — however, the terms of this Privacy Policy will continue to apply.

Roobet uses industry-leading security technology to protect your personal data. Our security infrastructure is multi-layered and regularly updated.

• TLS 1.3 / SSL 256-bit Encryption: All data transfers are completed through encrypted channels.
• Two-factor authentication (2FA): OTP-based two-factor authentication to keep your account secure.
• Firewall & DDoS Protection: Advanced security measures at the server level.
• Regular penetration testing: Regular vulnerability assessments conducted by external security specialists.
• Access Control: Employees only have access to the data necessary for their specific role.
• Data Backup: Regular encrypted backups are stored securely at protected locations.

Roobet does not retain your data indefinitely. Specific retention periods are defined for each data type, carefully balanced against legal requirements and business needs.

Legal obligations may require certain data to be retained beyond the standard period. Once the retention period expires, data is securely deleted or anonymized.

Roobet places the highest importance on your rights over your personal data. In accordance with international data protection standards, you have the following rights:

Roobet is an 18+ platform. We do not collect or store data from anyone under the age of 18, and doing so is strictly prohibited.

• Age verification is mandatory during the registration process.
• Age is verified during KYC verification.
• Accounts suspected of being used by minors are suspended immediately.
• If a child's information is collected inadvertently, it will be deleted immediately upon a parent or guardian's request.

Roobet places the highest priority on responsible gaming. To learn more, visit our Responsible Gaming Read the page.

For any questions, complaints, or requests regarding this Privacy Policy, you are welcome to contact us directly. Our data protection team is always ready to help.

• Email: support@roobet-baji.com
• Response Time: Typically within 30 days, or within 72 hours for urgent cases.
• Support hours: 7 days a week, 24 hours a day.

This privacy policy may be updated from time to time. If significant changes are made, you will be notified via your registered email and through a platform notification. Continued use of the platform after any changes will be considered acceptance of the updated policy.