Legal Documents

Roobet Terms & Conditions — Full English Version

This page contains a full breakdown of Roobet's terms of use, account policies, bonus rules, payment guidelines, and responsible gaming standards. Please read carefully before using the platform.

Last Updated: January 2026 Published in Bengali Version 3.2
12 Sections
Full Terms & Conditions

Key highlights at a glance

A summary of the most important points from our Terms & Conditions.

Account Registration Policy

Each person may register only one account. Registration is strictly prohibited for users under 18. Providing accurate information is mandatory.

Bonus & Promotion Rules

Each bonus carries its own wagering requirements. Specific conditions must be met before bonus funds can be withdrawn.

Payments & Withdrawals

Transactions via bKash, Nagad, and Rocket are fully secure. KYC verification is required before withdrawals. Minimum deposit is ৳20.

Prohibited Activities

If fraud, multiple accounts, bonus abuse, or money laundering is found, the account will be permanently closed.

Responsible Gaming

Deposit limits, self-exclusion, and cooling-off periods are available to all users. Take control of your own protection.

Policy on Changes to Terms

Roobet may update these Terms at any time. Users will be notified of any changes via email or an on-site notice. Continued use of the platform constitutes acceptance.

Section 01

General Terms & Conditions

Every user is responsible for reading these Terms & Conditions carefully before using the roobet-baji.com website and its associated mobile application (collectively, the "Roobet Platform"). By accessing or using this platform, you are automatically deemed to have accepted all of these terms.

Roobet is an internationally licensed online gaming platform serving Bangladesh and a number of other countries. Our operations are conducted under a Curacao eGaming licence. Users are responsible for staying informed about the local laws in their own country.

These Terms & Conditions have been made available in Bengali for the convenience of users in Bangladesh. In the event of any conflict, the English version shall be considered definitive.

These Terms apply to all users — from first-time registrants to long-standing members. They take effect as soon as you use any service on the platform.

Section 02

Account Registration & User Responsibilities

To register on Roobet, you must provide accurate and truthful information. Opening an account with false details is strictly prohibited and may result in account termination and forfeiture of funds.

  • Each individual may only One Account open. If multiple accounts are found under the same person's name, all associated accounts will be closed.
  • The mobile number and email address provided at registration must be kept up to date at all times.
  • Users are solely responsible for keeping their account password confidential. Passwords should never be shared with anyone.
  • Any suspicious activity on your account must be reported to Roobet support immediately.
  • Opening an account in the name of a corporate or business entity is not permitted.

We strongly recommend enabling two-factor authentication (2FA) to keep your account secure. You can activate it at any time from the Settings menu.

Section 03

Age Verification & KYC Process

Roobet strictly enforces an 18+ policy. Registration or use of the platform by anyone under the age of 18 is strictly prohibited. By registering, you confirm that you are 18 years of age or older.

Roobet may conduct KYC (Know Your Customer) verification prior to processing withdrawals and for transactions above a certain amount. The following documents may be requested during this process:

  • National ID Card (NID) or a scanned copy of your passport
  • Recent photo (selfie with ID)
  • Proof of address — such as a utility bill or bank statement
  • Payment method verification documents (if required)

Withdrawals may be put on hold until KYC verification is complete. To speed up the process, please submit clear and accurate documents.

Roobet may request additional information at any time. Failure to provide the requested information may result in the temporary suspension of your account.

Section 04

Deposit & Payment Methods

Roobet accepts deposits via Bangladesh's popular mobile banking services. All payment transactions are secured with SSL encryption.

  • Accepted Payment Methods: bKash, Nagad, Rocket, and approved cryptocurrencies
  • Minimum Deposit: ৳20 (Twenty BDT)
  • Maximum deposit: Determined by account verification level
  • Deposited funds are generally Instantly is added to the account
  • Deposits from third-party accounts are not permitted

When making payments via bKash or Nagad, always send to Roobet's designated mobile number and keep your transaction ID. If any issues arise, contact the support team with your transaction ID.

Roobet does not charge any deposit fees. However, your payment provider may apply their own charges — this is governed entirely by their policies and Roobet bears no responsibility for such fees.

Section 05

Withdrawal Policy & Processing Times

Withdrawing your winnings from Roobet is straightforward and transparent. However, certain conditions must be met to ensure security and regulatory compliance.

  • Minimum withdrawal: ৳500 (Five Hundred BDT)
  • KYC verification must be completed before withdrawals
  • Withdrawals must be made through the same method used for the deposit (to comply with anti-money laundering requirements)
  • Processing Time: 1–24 hours for mobile banking, 1–3 hours for crypto
  • Bonus balance cannot be withdrawn directly — wagering must be completed first

If your withdrawal request has been pending for more than 24 hours, please contact the support team. Processing times may be extended during additional verification.

Roobet reserves the right to place withdrawals on hold if fraud is suspected. Once the investigation is complete, any legitimate withdrawal will be processed without delay.

Section 06

Bonus & Promotional Offer Rules

Roobet offers a range of bonuses and promotional offers — including welcome bonuses, deposit matches, free bets, cashback, and loyalty rewards. Each offer has its own terms, which should be read carefully before claiming.

  • Each bonus has its own Wagering Requirement (Wagering requirements) are fixed — typically ranging from 10x to 30x the deposit bonus amount
  • Wagering must be completed within the specified time limit after claiming a bonus
  • Attempting to claim the same bonus more than once will result in account termination
  • Some bonuses are only valid for specific games or betting categories
  • Withdrawing while a bonus is active may result in the cancellation of the bonus and any associated winnings

Roobet reserves the right to modify, suspend, or cancel any bonus offer at any time. For details on specific offers, please visit Bonus Page Visit us.

Bonus abuse — such as bonus arbitrage or claiming bonuses across multiple accounts — will result in the closure of all associated accounts and possible forfeiture of funds upon detection.

Section 07

Gaming Rules & Result Validity

All game outcomes on the Roobet platform Provably Fair Results are determined through certified Random Number Generator (RNG) technology. No outcome is predetermined or manipulated by any party.

  • In Sports Betting, bets must be confirmed before the event begins to be considered valid
  • Stakes for rounds cancelled due to technical errors in casino games will be refunded
  • Abnormal winnings resulting from software errors or server issues will not be considered valid
  • Once a bet is confirmed in live betting, it cannot be cancelled

In the event of a dispute over a game outcome, Roobet's system logs will serve as the definitive record. If a user raises a claim, the support team will review the logs and communicate a decision.

Section 08

Prohibited Activities & Grounds for Account Termination

The following activities are strictly prohibited on Roobet. If detected, the account will be immediately suspended and any associated balance may be forfeited:

  • Operating multiple accounts under the same individual's name
  • Providing false or fabricated information during registration
  • Bonus system abuse or bonus arbitrage
  • Attempting to exploit software bugs or vulnerabilities
  • Any attempt at hacking, phishing, or other forms of cyber attack
  • Money laundering or processing of illicit funds
  • Unauthorized access to another user's account
  • Gaining an unfair advantage through collusion or coordinated fraud

Suspicious fraudulent activity may be reported directly to the relevant law enforcement authorities. Roobet has a zero-tolerance policy on this matter.

Section 09

Responsible Gaming Guidelines

Roobet believes gaming should be a source of enjoyment — never a cause of financial stress or personal hardship. That's why we provide every user with a range of responsible gaming tools, completely free of charge.

  • Deposit Limit: Set daily, weekly, or monthly limits
  • Bet limits: Set a maximum bet amount per session
  • Cooling-Off Period: Take a break ranging from 24 hours up to 30 days
  • Self-Exclusion: Temporarily or permanently close your account yourself
  • Reality Check: Receive session time reminders at regular intervals

If you feel your gaming is getting out of control, contact us today at our Responsible Gaming Page or contact support. Your well-being is our top priority.

If you suspect someone under 18 is using the platform, parents and guardians are encouraged to notify us. We will take immediate action.

Section 10

Privacy Policy & Data Protection

Roobet takes your personal data seriously. Information collected during registration and use is only used to deliver platform services, maintain security, and meet legal obligations.

  • Your personal information Never sold to third parties
  • Information may be shared with government authorities when required by law
  • All data is stored on servers secured with 256-bit SSL encryption
  • You have the right to request deletion of your data (subject to legal obligations)

For more details, visit our Privacy Policy Page Read here for full details on how your data is collected, used, and protected.

Section 11

Liability Limits & Dispute Resolution

Roobet is committed to maintaining the reliability of its platform. However, certain limitations of liability apply in specific circumstances that users should be aware of.

  • Roobet is not responsible for bets lost due to internet disconnection
  • Roobet is not liable for losses caused by issues with the user's own device
  • Roobet is not liable for delays or failures caused by third-party payment providers
  • Bets pending during unexpected server maintenance will be settled in accordance with system guidelines

For any dispute, please contact our support team first at support@roobet-baji.com. We aim to respond within 72 hours. If the matter cannot be resolved through discussion, it may be escalated to the licensing authority for formal dispute resolution.

These Terms & Conditions are governed by the laws of Curacao, and any legal disputes shall fall under the jurisdiction of Curacao courts.

Section 12

Policy on Changes to Terms & Contact Information

Roobet reserves the right to modify these Terms & Conditions, in part or in full, at any time. Users will be notified before changes take effect through the following methods:

  • A notification will be sent to your registered email address
  • A notice will be displayed on the platform's homepage
  • For significant changes, at least 7 days' advance notice will be given

Continued use of the platform after updated Terms have been published will be considered acceptance of the new Terms. If you do not agree, you may request account closure.

For any questions or feedback, feel free to reach out to us: support@roobet-baji.com — Our support team is available 24/7, every day of the week.

These Terms & Conditions were last updated in January 2026. The next scheduled review is July 2026.

Now that you know the rules, let's get started

You've read all the terms — now join Roobet with confidence. Register for free and claim your welcome bonus.

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